ORM
ORM is a strategy designed to help small businesses reach more regional customers. It utilizes tactics that localize search engines to a particular area, focusing on a smaller geographic region. Agencies that offer Local SEO services employ a variety of SEO tactics based on keyword research and analysis. This in turn increases the business’s visibility in search engine results for local consumers.
Companies that utilize local SEO target customers in a specific region using optimized keywords, phrases, and topics. This draws attention to the businesses’ locations by including geographically relevant information in the keywords. This means that when a user searches for services in their town or city, the businesses in that area will appear higher in their results.

4.8/5 Based on 1,000+ reviews on: G2, Capterra, and Trustpilot
- 14-day free trial
- All features
- No card required
ORM Services Provided
By Kongzila

Brand Monitoring
We continuously track mentions of your brand across search engines, social media, and review platforms to detect issues early and maintain a positive online presence.

Review Management
We help manage customer reviews by encouraging positive feedback, responding professionally, and addressing negative reviews to improve brand credibility.

Negative Content Suppression
We create and optimize positive content to push down negative search results, helping protect your brand reputation on Google and other major platforms.

Reputation Repair
We develop a tailored strategy to fix damaged online reputation by addressing harmful content, improving public perception, and rebuilding brand trust.

Social Media Reputation
We monitor your social platforms, manage comments, and maintain a consistent, positive brand image by responding to customer interactions in a timely manner.

Personal/Brand Profile Optimization
We optimize your online profiles, business listings, and search results with high-quality, positive content to enhance credibility and authority.
ORM Case Study
We optmised Wet n Warm Plumbers for “heating engineer near me” and various other searches. They received 8.7k views in 3 months, driving 181 website visits, 39 direction requests and 94 calls to their business.
Frequently Asked Questions
ORM is the process of monitoring, influencing, and improving the online perception of a brand or individual. It involves managing reviews, social mentions, and search results to maintain a positive image.
A strong online reputation builds trust with potential customers, increases brand credibility, and can directly impact sales and customer loyalty.
While we cannot directly delete third-party content, ORM strategies focus on suppressing negative content by promoting positive content, improving visibility, and managing public perception.
Results vary depending on the current reputation and the volume of negative content. Typically, positive changes in search visibility and brand perception start appearing within 2–6 months.
Yes, ORM often uses SEO strategies such as optimizing positive content, managing Google search results, and building high-authority profiles to enhance online reputation.
Claim Your Free 30-Minute Strategy Session
Titans of testimonials
Showcasing Success Across All Our SEO Services
Before working with Kongzilla, our website was buried in search results. Now, we rank on the first page for multiple keywords, and organic traffic has doubled. The results speak for themselves!
Kongzilla’s SEO strategies didn’t just increase our website visitors—they brought in the right audience. Our lead quality has improved, and we’ve seen a significant boost in conversions!
I was skeptical about SEO, but Kongzilla changed my mind. Their team fixed our website issues, optimized our content, and within months, we saw a steady rise in rankings and inquiries.
Thanks to Kongzilla, our blog is now a major traffic driver. Their content and SEO strategies have positioned us as an authority in our industry. Highly recommend their expertise!
Get A complimentary Site Audit
Talk to one of our experts for a free consultation and get support from our customer success team today!